client needs

In Conversation With Michael McIlwrath

In Conversation With Michael McIlwrath

Michael McIlwrath, Global Chief Litigation Counsel for GE Oil & Gas, speaks to the Singapore International Dispute Resolution Academy about global trends, key challenges, and the future of dispute resolution.

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Posted by GPC Series in Ask An Expert, GPC
Ask An Expert: Juan Antonio Ruiz

Ask An Expert: Juan Antonio Ruiz

Juan Antonio Ruiz, Partner at Cuatrecasas in Barcelona, Spain, discusses a number of significant disputes trends, including hybrid clauses, online dispute resolution and the growth of mediation. Continue reading →

Posted by Natasha Mellersh in Ask An Expert, GPC

Ten Takeaways From The GPC Data

A summary of the aggregate data from seven GPC events (Singapore, Mexico City, Lagos, New York, Geneva, Toronto and Madrid) was recently published on the GPC website. The Mediator Academy has distilled the report down into 10 interesting takeaways. The infographic focuses on the key areas – party desires, needs and expectations, current practice, promoting access to justice and ways in which to improve commercial dispute resolution.

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Posted by GPC Series in GPC, News
‘Linking Your Thinking’ To Satisfy Your Clients

‘Linking Your Thinking’ To Satisfy Your Clients

Do you want to make sure that your commercial clients are happy with the dispute resolution services you are providing? Are you committed to tailoring your business to meet their needs? Irrespective of whether your clients are ‘dispute-savvy’ or still finding their way into the world of commercial dispute resolution, there are things that you can do to make sure you meet their expectations.

The Global Pound Conference is travelling around the world asking commercial users, judges, mediators, lawyers, academics and government officials to share everything they know about the best ways to meet the expectations of commercial clients. After analysing the feedback from the first 350 respondents, we have identified three steps that can help you meet the expectations of your commercial clients. Read more

Posted by GPC Series in GPC, News
Dawn Of Technology In Dispute Resolution

Dawn Of Technology In Dispute Resolution

The growth of online shopping, online financial trading, online banking to online tuition, emphasises our growing dependence on technology and online communication. Technology has changed almost all areas of human existence, and dispute resolution is no exception. The internet and the use of computers are now an integral part of our lives.

We live in an inescapable world of technology; this extends to law practice in the form of online dispute resolution (ODR). ODR is the use of information and communication technologies to assist parties to manage, transform and resolve their differences/conflicts. ODR is, of course, a broad field with many facets, based on technology supported third party intervention efforts aimed at dispute resolution, peace-building or conflict management. Read more

Posted by GPC Series in GPC, News
3 Signs That You (Or Your Clients) Are Dispute-Savvy

3 Signs That You (Or Your Clients) Are Dispute-Savvy

Whether you are a dispute resolution practitioner or a commercial operator, you know that some manage to navigate the commercial dispute resolution world more effectively than others. What distinguishes those who thrive from those who barely survive?

The answer may be simpler than you think, but the implications of understanding this could have a big impact on the way you approach commercial disputes. Read more

Posted by GPC Series in GPC, News